To do QC

QC Ref : QC-YEARMTH-IDXX (in running number for the same mth – ie there is 15 QC item for the mth, number will run from 01 – 15.

Supplier – manufacturer/brand name ie Skip Hop, Ergo, OXO etc.
Product Code – the SKU used on system
Product Name – Product Description as on Netsuite
Nature of Complaint – the defect issue (broken silicone tip, mouldy item, yellow stain on item)
Product Arrived Faulty – YES (always)
Product Faulty After Initial Usage – N/A
Action Taken So Far – Refund issue to customer or Replace with good condition item.
Photo  taken : Focus on defect/damage portion, attached together with the barcode that have its PO number.

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Skip Hop – PO

can be found on their barcode.

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Ergobaby – batch number is above barcodes

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IMPORTANT NOTE :

Purpose of QC is to claim back from the respective brands the damage of items on arrival due to various issues.

in the even of QC, most of the defects is discovered on receipt, so most prob defect origin from manufacturer and not cause of us damaging it. Broken packaging is for us to bear the cost and no QC will be done.

Purpose of QC is to claim back from the respective brands the damage of items on arrival due to various issues.

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Samples of PO

on product packaging

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TRUNKI

{% hint style="info" %}
the PO

is found at the wheel there
{% endhint %}