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By Naveen —

Table of contents

Table of contents



[👋 Welcome](README.md)
[COMPANY HQ](company-hq/README.md)
  [About Bloom & Grow](company-hq/about-bloom-and-grow.md)
  [Bloom & Grow Core Values](company-hq/bloom-and-grow-core-values.md)
[BUSINESS PROCESSES & GUIDELINES](business-processes-and-guidelines/README.md)
  [Boomi Processes](business-processes-and-guidelines/boomi-processes/README.md)
    [Disc to NetSuite update](business-processes-and-guidelines/boomi-processes/disc-to-netsuite-update/README.md)
      [NZ Disk To NetSuite Update](business-processes-and-guidelines/boomi-processes/disc-to-netsuite-update/nz-disk-to-netsuite-update.md)
      [HK Disk To NetSuite Update](business-processes-and-guidelines/boomi-processes/disc-to-netsuite-update/hk-disk-to-netsuite-update.md)
      [SG Disk To NetSuite Update](business-processes-and-guidelines/boomi-processes/disc-to-netsuite-update/sg-disk-to-netsuite-update.md)
    [Boomi Pricelist Sync Overview](business-processes-and-guidelines/boomi-processes/boomi-pricelist-sync-overview.md)
    [Boomi Stock Sync Overview](business-processes-and-guidelines/boomi-processes/boomi-stock-sync-overview.md)
    [Boomi Shopee Market Overview](business-processes-and-guidelines/boomi-processes/boomi-shopee-market-overview.md)
    [Boomi Lazada Market Overview](business-processes-and-guidelines/boomi-processes/boomi-lazada-market-overview.md)
    [Bloom Connect NetSuite Sales Order AU](business-processes-and-guidelines/boomi-processes/bloom-connect-netsuite-sales-order-au.md)
    [Bloom Connect NetSuite Sales Order NZ](business-processes-and-guidelines/boomi-processes/bloom-connect-netsuite-sales-order-nz.md)
    [Bloom Connect NetSuite Sales Order SG](business-processes-and-guidelines/boomi-processes/bloom-connect-netsuite-sales-order-sg.md)
    [Baby Central Processes](business-processes-and-guidelines/boomi-processes/baby-central-processes/README.md)
      [Process: Traditional Chinese Translations Update for BabyCentral Hong Kong in Shopify](business-processes-and-guidelines/boomi-processes/baby-central-processes/process-traditional-chinese-translations-update-for-babycentral-hong-kong-in-shopify.md)
    [Order Processes](business-processes-and-guidelines/boomi-processes/order-processes/README.md)
      [Baby Central Hong Kong Process Doc.](business-processes-and-guidelines/boomi-processes/order-processes/baby-central-hong-kong-process-doc..md)
    [CS DAILY SOPs](business-processes-and-guidelines/boomi-processes/cs-daily-sops.md)
  [Procurement](business-processes-and-guidelines/procurement.md)
  [Standard Operating Procedures (SOPs](business-processes-and-guidelines/standard-operating-procedures-sops/README.md)
    [How to Add Inventory to B\&G Warehouse in NetSuite for Beaba JV](business-processes-and-guidelines/standard-operating-procedures-sops/how-to-add-inventory-to-b-and-g-warehouse-in-netsuite-for-beaba-jv.md)
    [Bheue Standard Operating Procedure (SOP) for Order Processing](business-processes-and-guidelines/standard-operating-procedures-sops/bheue-standard-operating-procedure-sop-for-order-processing.md)
    [New Product Set Up Process](business-processes-and-guidelines/standard-operating-procedures-sops/new-product-set-up-process.md)
    [Stock Take Standard Operating Procedures (SOP)](business-processes-and-guidelines/standard-operating-procedures-sops/stock-take-standard-operating-procedures-sop.md)
[TECHNOLOGY GUIDELINES/USER GUIDES](technology-guidelines-user-guides/README.md)
  [🖥️ Hardware](technology-guidelines-user-guides/hardware/README.md)
    [Monitors](technology-guidelines-user-guides/hardware/monitors.md)
    [Phones](technology-guidelines-user-guides/hardware/phones.md)
    [Laptops](technology-guidelines-user-guides/hardware/laptops.md)
    [Internet/Networking](technology-guidelines-user-guides/hardware/internet-networking.md)
    [Copiers](technology-guidelines-user-guides/hardware/copiers.md)
  [👩‍💻 Software](technology-guidelines-user-guides/software/README.md)
    [Slack](technology-guidelines-user-guides/software/slack/README.md)
      [How to login Slack in Mobile](technology-guidelines-user-guides/software/slack/how-to-login-slack-in-mobile.md)
      [How to Raise a ticket to MIS using Slack](technology-guidelines-user-guides/software/slack/how-to-raise-a-ticket-to-mis-using-slack.md)
      [How to use Slack to file a Leave on Calamari](technology-guidelines-user-guides/software/slack/how-to-use-slack-to-file-a-leave-on-calamari.md)
      [How to remove someone from Slack workspaces](technology-guidelines-user-guides/software/slack/how-to-remove-someone-from-slack-workspaces.md)
      [How to Use a canvas in Slack](technology-guidelines-user-guides/software/slack/how-to-use-a-canvas-in-slack.md)
      [How to Rename a Slack Channel](technology-guidelines-user-guides/software/slack/how-to-rename-a-slack-channel.md)
      [How to Create a Slack Channel](technology-guidelines-user-guides/software/slack/how-to-create-a-slack-channel.md)
    [Netsuite](technology-guidelines-user-guides/software/netsuite/README.md)
      [How to delete the Item Fulfillment](technology-guidelines-user-guides/software/netsuite/how-to-delete-the-item-fulfillment.md)
      [How to create a Marketing SKU](technology-guidelines-user-guides/software/netsuite/how-to-create-a-marketing-sku.md)
      [How to Update for CN Import Tax](technology-guidelines-user-guides/software/netsuite/how-to-update-for-cn-import-tax.md)
      [How to Upload CSV for Budget Sales by Brand](technology-guidelines-user-guides/software/netsuite/how-to-upload-csv-for-budget-sales-by-brand.md)
      [Zero priced Item for PO creation](technology-guidelines-user-guides/software/netsuite/zero-priced-item-for-po-creation.md)
      [Release Note Bloom & Grow Group-HK-NS](technology-guidelines-user-guides/software/netsuite/release-note-bloom-and-grow-group-hk-ns.md)
      [Release Note BLOOM & GROW GROUP-HK-NS](technology-guidelines-user-guides/software/netsuite/release-note-bloom-and-grow-group-hk-ns-1/README.md)
        [Release Note BLOOM & GROWGROUP-HK-NS](technology-guidelines-user-guides/software/netsuite/release-note-bloom-and-grow-group-hk-ns-1/release-note-bloom-and-growgroup-hk-ns.md)
        [Release Note BLOOM & GROWGROUP-HK-NS](technology-guidelines-user-guides/software/netsuite/release-note-bloom-and-grow-group-hk-ns-1/release-note-bloom-and-growgroup-hk-ns-1.md)
      [How to Upload CBM (with Computation)](technology-guidelines-user-guides/software/netsuite/how-to-upload-cbm-with-computation.md)
      [How to Create a New AU Stock Status in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-create-a-new-au-stock-status-in-netsuite.md)
      [How to add NS Stock status in Classification tabs](technology-guidelines-user-guides/software/netsuite/how-to-add-ns-stock-status-in-classification-tabs.md)
      [How to Create a new Location in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-create-a-new-location-in-netsuite.md)
      [How to Create Brand in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-create-brand-in-netsuite.md)
      [How to Create a Vendor in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-create-a-vendor-in-netsuite.md)
      [How to Create Marketing Campaign + Project in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-create-marketing-campaign-+-project-in-netsuite.md)
      [How to Create a new Staff and/or Sales Rep in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-create-a-new-staff-and-or-sales-rep-in-netsuite.md)
      [How to do a manual report customization](technology-guidelines-user-guides/software/netsuite/how-to-do-a-manual-report-customization.md)
      [How to keep Netsuite old record unchange when updating the Company Name](technology-guidelines-user-guides/software/netsuite/how-to-keep-netsuite-old-record-unchange-when-updating-the-company-name.md)
      [How to Allow Access to a Netsuite Report](technology-guidelines-user-guides/software/netsuite/how-to-allow-access-to-a-netsuite-report.md)
      [How to Schedule a Report in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-schedule-a-report-in-netsuite.md)
      [How to delete a Scheduled Report in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-delete-a-scheduled-report-in-netsuite.md)
      [Add/Update/Change Item Brand (Normally update with Classes)](technology-guidelines-user-guides/software/netsuite/add-update-change-item-brand-normally-update-with-classes.md)
      [Add/Edit Classes (Storing item brand for reporting issue)](technology-guidelines-user-guides/software/netsuite/add-edit-classes-storing-item-brand-for-reporting-issue.md)
      [How to Update Customer Email Address in NetSuite](technology-guidelines-user-guides/software/netsuite/how-to-update-customer-email-address-in-netsuite.md)
      [Mass Updating Sales Teams](technology-guidelines-user-guides/software/netsuite/mass-updating-sales-teams.md)
      [How to Add a New Contact in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-add-a-new-contact-in-netsuite.md)
      [Removing Freight Charges from Item Receipt](technology-guidelines-user-guides/software/netsuite/removing-freight-charges-from-item-receipt.md)
      [Consignment Solution using GL Plugins](technology-guidelines-user-guides/software/netsuite/consignment-solution-using-gl-plugins.md)
      [How to upload MY HS Code and MY Import tax](technology-guidelines-user-guides/software/netsuite/how-to-upload-my-hs-code-and-my-import-tax.md)
      [How to Restore SO order in NetSuite](technology-guidelines-user-guides/software/netsuite/how-to-restore-so-order-in-netsuite.md)
      [SOP - Managing Cross Charging between Bloom & Grow Group Companies](technology-guidelines-user-guides/software/netsuite/sop-managing-cross-charging-between-bloom-and-grow-group-companies.md)
      [How to create a Customer account to NetSuite](technology-guidelines-user-guides/software/netsuite/how-to-create-a-customer-account-to-netsuite.md)
      [How to add/delete recipients in a scheduled report](technology-guidelines-user-guides/software/netsuite/how-to-add-delete-recipients-in-a-scheduled-report.md)
      [How to Update Staff Details in Netsuite](technology-guidelines-user-guides/software/netsuite/how-to-update-staff-details-in-netsuite.md)
      [How to Update Vendor Price in  NetSuite](technology-guidelines-user-guides/software/netsuite/how-to-update-vendor-price-in-netsuite.md)
    [Dream PIM](technology-guidelines-user-guides/software/dream-pim/README.md)
      [How to Login to Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-login-to-dream-pim.md)
      [How to Search for Products in Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-search-for-products-in-dream-pim.md)
      [How to Export PDF Sales Sheet in Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-export-pdf-sales-sheet-in-dream-pim.md)
      [How to Extract Product Info from Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-extract-product-info-from-dream-pim.md)
      [How to Add a User in Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-add-a-user-in-dream-pim.md)
      [How to Add a Product to Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-add-a-product-to-dream-pim.md)
      [How to Update Product Details in Dream PIM](technology-guidelines-user-guides/software/dream-pim/how-to-update-product-details-in-dream-pim.md)
    [Dream Demand Planner](technology-guidelines-user-guides/software/dream-demand-planner/README.md)
      [How to…](technology-guidelines-user-guides/software/dream-demand-planner/how-to....md)
      [How To…](technology-guidelines-user-guides/software/dream-demand-planner/how-to...-1.md)
    [Basecamp](technology-guidelines-user-guides/software/basecamp/README.md)
      [How to Update Basecamp Profile](technology-guidelines-user-guides/software/basecamp/how-to-update-basecamp-profile.md)
      [How to Find Tickets in Basecamp](technology-guidelines-user-guides/software/basecamp/how-to-find-tickets-in-basecamp.md)
      [How to Update Basecamp Notification Settings](technology-guidelines-user-guides/software/basecamp/how-to-update-basecamp-notification-settings.md)
      [How to set yourself away in Basecamp](technology-guidelines-user-guides/software/basecamp/how-to-set-yourself-away-in-basecamp.md)
    [Calamari](technology-guidelines-user-guides/software/calamari/README.md)
      [How to Reset Calamari Password](technology-guidelines-user-guides/software/calamari/how-to-reset-calamari-password.md)
      [How to login to Calamari through Slack](technology-guidelines-user-guides/software/calamari/how-to-login-to-calamari-through-slack.md)
      [How to See Who is on Leave in Calamari](technology-guidelines-user-guides/software/calamari/how-to-see-who-is-on-leave-in-calamari.md)
      [How to Delete a Staff in Calamari](technology-guidelines-user-guides/software/calamari/how-to-delete-a-staff-in-calamari.md)
      [How to Update Calamari Billing Details](technology-guidelines-user-guides/software/calamari/how-to-update-calamari-billing-details.md)
      [How to Approve Leave Requests in Calamari](technology-guidelines-user-guides/software/calamari/how-to-approve-leave-requests-in-calamari.md)
      [How to Approve Leave Requests in Calamari through Slack](technology-guidelines-user-guides/software/calamari/how-to-approve-leave-requests-in-calamari-through-slack.md)
      [How to File a Leave in Calamari through Slack](technology-guidelines-user-guides/software/calamari/how-to-file-a-leave-in-calamari-through-slack.md)
    [Klaviyo](technology-guidelines-user-guides/software/klaviyo/README.md)
      [How to add a new Admin to Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-add-a-new-admin-to-klaviyo.md)
      [How to update billing details in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-update-billing-details-in-klaviyo.md)
      [How to Add a new List to Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-add-a-new-list-to-klaviyo.md)
      [How to convert a segment to list in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-convert-a-segment-to-list-in-klaviyo.md)
      [How to turn off Smart Sending in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-turn-off-smart-sending-in-klaviyo.md)
      [How to Update currency formatting for a specific template](technology-guidelines-user-guides/software/klaviyo/how-to-update-currency-formatting-for-a-specific-template.md)
      [How to Create a Pop-up on the Website to collect emails in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-create-a-pop-up-on-the-website-to-collect-emails-in-klaviyo.md)
      [How to Confirm Recipients of an Email Flow](technology-guidelines-user-guides/software/klaviyo/how-to-confirm-recipients-of-an-email-flow.md)
      [How to Edit a Sign Up Form in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-edit-a-sign-up-form-in-klaviyo.md)
      [How to Adjust the Timezone Setting for Klaviyo Account](technology-guidelines-user-guides/software/klaviyo/how-to-adjust-the-timezone-setting-for-klaviyo-account.md)
      [How to create an "Added to Cart" event for Shopify in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-create-an-added-to-cart-event-for-shopify-in-klaviyo.md)
      [How to Back-populate a Flow in Klaviyo](technology-guidelines-user-guides/software/klaviyo/how-to-back-populate-a-flow-in-klaviyo.md)
      [How to Create and Send an email Campaign](technology-guidelines-user-guides/software/klaviyo/how-to-create-and-send-an-email-campaign.md)
    [Email](technology-guidelines-user-guides/software/email/README.md)
      [Google Workplace for email and Drive (all regions ex Australia)](technology-guidelines-user-guides/software/email/google-workplace-for-email-and-drive-all-regions-ex-australia.md)
      [China email (AliYun)](technology-guidelines-user-guides/software/email/china-email-aliyun.md)
      [Searching for customer's email in Gorgias](technology-guidelines-user-guides/software/email/searching-for-customers-email-in-gorgias.md)
    [Gitbook](technology-guidelines-user-guides/software/gitbook.md)
    [Shopify](technology-guidelines-user-guides/software/shopify/README.md)
      [Promotion](technology-guidelines-user-guides/software/shopify/promotion/README.md)
        [Percentage Discount](technology-guidelines-user-guides/software/shopify/promotion/percentage-discount.md)
        [Fixed Amount Off the Entire Order](technology-guidelines-user-guides/software/shopify/promotion/fixed-amount-off-the-entire-order.md)
        [Buy X Get Y (BOGO)](technology-guidelines-user-guides/software/shopify/promotion/buy-x-get-y-bogo.md)
        [Free Shipping](technology-guidelines-user-guides/software/shopify/promotion/free-shipping.md)
      [How to log in to Bloom Connect site](technology-guidelines-user-guides/software/shopify/how-to-log-in-to-bloom-connect-site.md)
      [Can't Ship to the saved Shipping Address](technology-guidelines-user-guides/software/shopify/cant-ship-to-the-saved-shipping-address.md)
      [How to delete/edit Job posting in B\&G corporate site](technology-guidelines-user-guides/software/shopify/how-to-delete-edit-job-posting-in-b-and-g-corporate-site.md)
      [Sending an order to Netsuite by Removing Senttons Tag](technology-guidelines-user-guides/software/shopify/sending-an-order-to-netsuite-by-removing-senttons-tag.md)
      [How to activate retailer account](technology-guidelines-user-guides/software/shopify/how-to-activate-retailer-account.md)
      [Admin Login for Bheue Shopify](technology-guidelines-user-guides/software/shopify/admin-login-for-bheue-shopify.md)
      [New Brands for BC](technology-guidelines-user-guides/software/shopify/new-brands-for-bc.md)
      [How to Bulk Upload Shopify Products](technology-guidelines-user-guides/software/shopify/how-to-bulk-upload-shopify-products.md)
      [How to Add Shopify Discounts](technology-guidelines-user-guides/software/shopify/how-to-add-shopify-discounts.md)
      [How to Add Bulk Shopify Product Tags](technology-guidelines-user-guides/software/shopify/how-to-add-bulk-shopify-product-tags.md)
      [How to Add Shopify Product Collections](technology-guidelines-user-guides/software/shopify/how-to-add-shopify-product-collections.md)
      [How to Bulk Update Shopify Product Pricing](technology-guidelines-user-guides/software/shopify/how-to-bulk-update-shopify-product-pricing.md)
      [How to Update Shopify Billing Address](technology-guidelines-user-guides/software/shopify/how-to-update-shopify-billing-address.md)
      [How to Export Shopify Billing History](technology-guidelines-user-guides/software/shopify/how-to-export-shopify-billing-history.md)
      [How to Export Products from Shopify](technology-guidelines-user-guides/software/shopify/how-to-export-products-from-shopify.md)
      [How to Add a Shopify Site Admin](technology-guidelines-user-guides/software/shopify/how-to-add-a-shopify-site-admin.md)
      [How to Add a Shopify App](technology-guidelines-user-guides/software/shopify/how-to-add-a-shopify-app.md)
      [How to Integrate Shopify with Klaviyo](technology-guidelines-user-guides/software/shopify/how-to-integrate-shopify-with-klaviyo.md)
      [How to Create a draft order](technology-guidelines-user-guides/software/shopify/how-to-create-a-draft-order.md)
      [How to Set Shopify Products to Live](technology-guidelines-user-guides/software/shopify/how-to-set-shopify-products-to-live.md)
      [How to Update the Menu in Shopify](technology-guidelines-user-guides/software/shopify/how-to-update-the-menu-in-shopify.md)
      [How to Publish a product to a specific market in Shopify](technology-guidelines-user-guides/software/shopify/how-to-publish-a-product-to-a-specific-market-in-shopify.md)
      [How to Create a Company in Shopify Plus](technology-guidelines-user-guides/software/shopify/how-to-create-a-company-in-shopify-plus.md)
      [How to Edit Company Details in Shopify Plus](technology-guidelines-user-guides/software/shopify/how-to-edit-company-details-in-shopify-plus.md)
      [How to Add a Location to an Existing Company in Shopify Plus](technology-guidelines-user-guides/software/shopify/how-to-add-a-location-to-an-existing-company-in-shopify-plus.md)
      [How to Assign a Payment Term in Shopify Plus](technology-guidelines-user-guides/software/shopify/how-to-assign-a-payment-term-in-shopify-plus.md)
      [How to Update Dropship Items no International Shipping on Shopify](technology-guidelines-user-guides/software/shopify/how-to-update-dropship-items-no-international-shipping-on-shopify.md)
      [How to Add Brand Logo in the Bloom Connect Brand Page](technology-guidelines-user-guides/software/shopify/how-to-add-brand-logo-in-the-bloom-connect-brand-page.md)
      [How to Add a Price Margin to Bloom Connect Customers](technology-guidelines-user-guides/software/shopify/how-to-add-a-price-margin-to-bloom-connect-customers.md)
      [Searching for customer's email in Gorgias:](technology-guidelines-user-guides/software/shopify/searching-for-customers-email-in-gorgias.md)
      [How to Update Marketing Logo Images in Shopify for Bloom Connect](technology-guidelines-user-guides/software/shopify/how-to-update-marketing-logo-images-in-shopify-for-bloom-connect.md)
      [How to Remove Tags in Shopify](technology-guidelines-user-guides/software/shopify/how-to-remove-tags-in-shopify.md)
      [How to get Shopify Access](technology-guidelines-user-guides/software/shopify/how-to-get-shopify-access.md)
    [Shopify on Opencart](technology-guidelines-user-guides/software/shopify-on-opencart/README.md)
      [Pushing Blogs Articles to Shopify](technology-guidelines-user-guides/software/shopify-on-opencart/pushing-blogs-articles-to-shopify.md)
    [Zoom](technology-guidelines-user-guides/software/zoom.md)
    [KPI](technology-guidelines-user-guides/software/kpi/README.md)
      [2024 KPIs system](technology-guidelines-user-guides/software/kpi/2024-kpis-system.md)
    [Servers (BBC)](technology-guidelines-user-guides/software/servers-bbc/README.md)
      [How to update server resources](technology-guidelines-user-guides/software/servers-bbc/how-to-update-server-resources.md)
      [How to reboot the server](technology-guidelines-user-guides/software/servers-bbc/how-to-reboot-the-server.md)
      [How to update server storage](technology-guidelines-user-guides/software/servers-bbc/how-to-update-server-storage.md)
      [How to Create/Update Cronjobs on main server](technology-guidelines-user-guides/software/servers-bbc/how-to-create-update-cronjobs-on-main-server.md)
    [ISSS](technology-guidelines-user-guides/software/isss/README.md)
      [SOP for DNS and Domain Changes](technology-guidelines-user-guides/software/isss/sop-for-dns-and-domain-changes.md)
    [Trade(Bloom Connect)](technology-guidelines-user-guides/software/trade-bloom-connect/README.md)
      [Uploading Products to Bloom Connect Site](technology-guidelines-user-guides/software/trade-bloom-connect/uploading-products-to-bloom-connect-site.md)
      [Adding/removing  block in guest homepage on Bloom Connect websites](technology-guidelines-user-guides/software/trade-bloom-connect/adding-removing-block-in-guest-homepage-on-bloom-connect-websites.md)
      [Editing homepage of logged-in customer](technology-guidelines-user-guides/software/trade-bloom-connect/editing-homepage-of-logged-in-customer.md)
      [Adding promo banner in collection page](technology-guidelines-user-guides/software/trade-bloom-connect/adding-promo-banner-in-collection-page.md)
      [Creating discount on Bloom Connect websites](technology-guidelines-user-guides/software/trade-bloom-connect/creating-discount-on-bloom-connect-websites.md)
      [Adding free gift offer on Bloom Connect website (2 steps)](technology-guidelines-user-guides/software/trade-bloom-connect/adding-free-gift-offer-on-bloom-connect-website-2-steps.md)
      [Deleting free gift offer on Bloom Connect website (2 steps)](technology-guidelines-user-guides/software/trade-bloom-connect/deleting-free-gift-offer-on-bloom-connect-website-2-steps.md)
      [Creating company in shopify admin](technology-guidelines-user-guides/software/trade-bloom-connect/creating-company-in-shopify-admin.md)
      [Adding customer to a company in shopify admin](technology-guidelines-user-guides/software/trade-bloom-connect/adding-customer-to-a-company-in-shopify-admin.md)
      [Adding location to a company in shopify admin](technology-guidelines-user-guides/software/trade-bloom-connect/adding-location-to-a-company-in-shopify-admin.md)
      [How to add/edit quantity rules and volume pricing](technology-guidelines-user-guides/software/trade-bloom-connect/how-to-add-edit-quantity-rules-and-volume-pricing.md)
      [Creating order in shopify admin](technology-guidelines-user-guides/software/trade-bloom-connect/creating-order-in-shopify-admin.md)
      [Uploading bulk orders on the website's frontend.](technology-guidelines-user-guides/software/trade-bloom-connect/uploading-bulk-orders-on-the-websites-frontend..md)
      [Update WRP prices manually on Shopify](technology-guidelines-user-guides/software/trade-bloom-connect/update-wrp-prices-manually-on-shopify.md)
      [Adding catalog in Shopify](technology-guidelines-user-guides/software/trade-bloom-connect/adding-catalog-in-shopify.md)
      [Create order for company in shopify admin](technology-guidelines-user-guides/software/trade-bloom-connect/create-order-for-company-in-shopify-admin.md)
      [Add MOV for a customer](technology-guidelines-user-guides/software/trade-bloom-connect/add-mov-for-a-customer.md)
[DEPARTMENTS](departments/README.md)
  [eCommerce](departments/ecommerce/README.md)
    [Shopee](departments/ecommerce/shopee/README.md)
      [Order Processing](departments/ecommerce/shopee/order-processing.md)
    [Lazada](departments/ecommerce/lazada/README.md)
      [Order Processing](departments/ecommerce/lazada/order-processing.md)
    [Consumer](departments/ecommerce/consumer/README.md)
      [BBC Processes](departments/ecommerce/consumer/bbc-processes/README.md)
        [Website](departments/ecommerce/consumer/bbc-processes/website/README.md)
          [Manufacturer Categories](departments/ecommerce/consumer/bbc-processes/website/manufacturer-categories.md)
          [Change Social Media Icons in Footer](departments/ecommerce/consumer/bbc-processes/website/change-social-media-icons-in-footer.md)
        [Builder IO](departments/ecommerce/consumer/bbc-processes/builder-io/README.md)
          [How to change the list of stockists on Bhueue](departments/ecommerce/consumer/bbc-processes/builder-io/how-to-change-the-list-of-stockists-on-bhueue.md)
          [Copying a page from one space to another](departments/ecommerce/consumer/bbc-processes/builder-io/copying-a-page-from-one-space-to-another.md)
        [Apps](departments/ecommerce/consumer/bbc-processes/apps/README.md)
          [How to Update Mobile App Banners](departments/ecommerce/consumer/bbc-processes/apps/how-to-update-mobile-app-banners.md)
          [How to change homepage Banners on App](departments/ecommerce/consumer/bbc-processes/apps/how-to-change-homepage-banners-on-app.md)
        [Customer Service](departments/ecommerce/consumer/bbc-processes/customer-service/README.md)
          [Parking Information](departments/ecommerce/consumer/bbc-processes/customer-service/parking-information.md)
          [Logging in to Website as a customer](departments/ecommerce/consumer/bbc-processes/customer-service/logging-in-to-website-as-a-customer.md)
          [Changing the status of a Coupon](departments/ecommerce/consumer/bbc-processes/customer-service/changing-the-status-of-a-coupon.md)
          [Refund Policy](departments/ecommerce/consumer/bbc-processes/customer-service/refund-policy.md)
          [BBC RETURN PROCESS 2023](departments/ecommerce/consumer/bbc-processes/customer-service/bbc-return-process-2023.md)
          [BBC REPLACEMENT PROCESS 2023 v2](departments/ecommerce/consumer/bbc-processes/customer-service/bbc-replacement-process-2023-v2.md)
          [Cancelling an Order in Skuvault](departments/ecommerce/consumer/bbc-processes/customer-service/cancelling-an-order-in-skuvault.md)
          [HK$100 Newsletter Coupon](departments/ecommerce/consumer/bbc-processes/customer-service/hkusd100-newsletter-coupon.md)
          [How to cancel an item/order](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-cancel-an-item-order.md)
          [How to confirm an order](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-confirm-an-order.md)
          [How to convert store credit to refund](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-convert-store-credit-to-refund.md)
          [How to download an order receipt / invoice](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-download-an-order-receipt-invoice.md)
          [How to replace an item](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-replace-an-item.md)
          [How to reverse rewards](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-reverse-rewards.md)
          [Refund processing time](departments/ecommerce/consumer/bbc-processes/customer-service/refund-processing-time.md)
          [Replacement](departments/ecommerce/consumer/bbc-processes/customer-service/replacement.md)
          [Returns](departments/ecommerce/consumer/bbc-processes/customer-service/returns.md)
          [Returns - Gift](departments/ecommerce/consumer/bbc-processes/customer-service/returns-gift.md)
          [How to Place an Order using ADMIN100](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-place-an-order-using-admin100.md)
          [Missed live chat](departments/ecommerce/consumer/bbc-processes/customer-service/missed-live-chat.md)
          [Warehouse Packing System](departments/ecommerce/consumer/bbc-processes/customer-service/warehouse-packing-system.md)
          [How to Download Available Inventory](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-download-available-inventory.md)
          [Bank Transfer Refund](departments/ecommerce/consumer/bbc-processes/customer-service/bank-transfer-refund.md)
          [Showroom](departments/ecommerce/consumer/bbc-processes/customer-service/showroom.md)
          [How to Log in as Customer](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-log-in-as-customer.md)
          [How to Create a Gift Voucher in Shopify](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-create-a-gift-voucher-in-shopify.md)
          [How to Create a Gift Voucher in Opencart](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-create-a-gift-voucher-in-opencart.md)
          [How to Add an Email Footer in Gorgias](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-add-an-email-footer-in-gorgias.md)
          [How to Create a Coupon in Opencart](departments/ecommerce/consumer/bbc-processes/customer-service/how-to-create-a-coupon-in-opencart.md)
        [Google Ad Words](departments/ecommerce/consumer/bbc-processes/google-ad-words/README.md)
          [Saving Images for Adword Campaigns](departments/ecommerce/consumer/bbc-processes/google-ad-words/saving-images-for-adword-campaigns.md)
        [Optimisemedia](departments/ecommerce/consumer/bbc-processes/optimisemedia/README.md)
          [Example\Optimisemedia Validation](https://docs.google.com/spreadsheets/d/1YXYGuEjCcMlAYaGWuf7E7DkVPyyU9tpA/edit#gid=436858298)
          [Optimisemedia Validation Reports](https://drive.google.com/drive/folders/13PD5C6kNGCVLYx8TEoLRAy3fBVjyqRCW)
          [Validating Optimisemedia Orders](departments/ecommerce/consumer/bbc-processes/optimisemedia/validating-optimisemedia-orders.md)
        [Technical Documents](departments/ecommerce/consumer/bbc-processes/technical-documents/README.md)
          [How to put product on Bulk Discount](departments/ecommerce/consumer/bbc-processes/technical-documents/how-to-put-product-on-bulk-discount.md)
          [Set up ops.babycentral.co TEST environment](departments/ecommerce/consumer/bbc-processes/technical-documents/set-up-ops.babycentral.co-test-environment.md)
          [CRON JOBS - List and Descriptions](departments/ecommerce/consumer/bbc-processes/technical-documents/cron-jobs-list-and-descriptions.md)
          [Composer Updates](departments/ecommerce/consumer/bbc-processes/technical-documents/composer-updates.md)
        [Warehouse](departments/ecommerce/consumer/bbc-processes/warehouse/README.md)
          [Accessing Packing System](departments/ecommerce/consumer/bbc-processes/warehouse/accessing-packing-system.md)
          [Stock Take](departments/ecommerce/consumer/bbc-processes/warehouse/stock-take/README.md)
            [Stock Take - Singapore (BBC)](departments/ecommerce/consumer/bbc-processes/warehouse/stock-take/stock-take-singapore-bbc.md)
          [How to cancel an order in skuvault](departments/ecommerce/consumer/bbc-processes/warehouse/how-to-cancel-an-order-in-skuvault.md)
          [Setting Orders to SHIPPED](departments/ecommerce/consumer/bbc-processes/warehouse/setting-orders-to-shipped.md)
          [Warehouse Operations: Stock Take](departments/ecommerce/consumer/bbc-processes/warehouse/warehouse-operations-stock-take.md)
          [How to manually enter order tracking information](departments/ecommerce/consumer/bbc-processes/warehouse/how-to-manually-enter-order-tracking-information.md)
        [General](departments/ecommerce/consumer/bbc-processes/general/README.md)
          [Why Add a BBC Product ID to NetSuite Search/Report](departments/ecommerce/consumer/bbc-processes/general/why-add-a-bbc-product-id-to-netsuite-search-report.md)
          [Change Images on Menu bar](departments/ecommerce/consumer/bbc-processes/general/change-images-on-menu-bar.md)
          [How to search for products](departments/ecommerce/consumer/bbc-processes/general/how-to-search-for-products.md)
          [How to Keep Shopify Shop Products Up to Date](departments/ecommerce/consumer/bbc-processes/general/how-to-keep-shopify-shop-products-up-to-date.md)
          [Linking products in Netsuite to Products in Opencart (BBCPRODUCTIDs)](departments/ecommerce/consumer/bbc-processes/general/linking-products-in-netsuite-to-products-in-opencart-bbcproductids.md)
          [Loyalty & Reward Points](departments/ecommerce/consumer/bbc-processes/general/loyalty-and-reward-points.md)
          [Manual Sync of data to Shopify](departments/ecommerce/consumer/bbc-processes/general/manual-sync-of-data-to-shopify.md)
          [Manufacturer Categories](departments/ecommerce/consumer/bbc-processes/general/manufacturer-categories.md)
          [Portal.babycentral.co Reset Document](departments/ecommerce/consumer/bbc-processes/general/portal.babycentral.co-reset-document.md)
          [Put Items on Sale (Manual)](departments/ecommerce/consumer/bbc-processes/general/put-items-on-sale-manual.md)
          [Put Items on Sale (Mass Upload)](departments/ecommerce/consumer/bbc-processes/general/put-items-on-sale-mass-upload.md)
          [SEA B2C Systems Integration](departments/ecommerce/consumer/bbc-processes/general/sea-b2c-systems-integration.md)
          [Upload Special Offers for TSN NZ](departments/ecommerce/consumer/bbc-processes/general/upload-special-offers-for-tsn-nz.md)
          [How to Update Mobile App Banners](departments/ecommerce/consumer/bbc-processes/general/how-to-update-mobile-app-banners.md)
        [Technical](departments/ecommerce/consumer/bbc-processes/technical/README.md)
          [How to check the logs](departments/ecommerce/consumer/bbc-processes/technical/how-to-check-the-logs.md)
          [How to backup from database](departments/ecommerce/consumer/bbc-processes/technical/how-to-backup-from-database.md)
          [Ckfinder 3 in demo mode](departments/ecommerce/consumer/bbc-processes/technical/ckfinder-3-in-demo-mode.md)
          [Set up new website in GrowCart](departments/ecommerce/consumer/bbc-processes/technical/set-up-new-website-in-growcart.md)
        [Purchasing (BBC)](departments/ecommerce/consumer/bbc-processes/purchasing-bbc/README.md)
          [Enable Invoice Upload for Dropship Suppliers](departments/ecommerce/consumer/bbc-processes/purchasing-bbc/enable-invoice-upload-for-dropship-suppliers.md)
          [Upload Dropship Invoice](departments/ecommerce/consumer/bbc-processes/purchasing-bbc/upload-dropship-invoice.md)
          [How to Place Daily POs](departments/ecommerce/consumer/bbc-processes/purchasing-bbc/how-to-place-daily-pos.md)
          [Match Dropship Invoice](departments/ecommerce/consumer/bbc-processes/purchasing-bbc/match-dropship-invoice.md)
        [Marketplace](departments/ecommerce/consumer/bbc-processes/marketplace/README.md)
          [Upload Products to the Marketplace](departments/ecommerce/consumer/bbc-processes/marketplace/upload-products-to-the-marketplace.md)
          [Updating Marketplace Category Maps](departments/ecommerce/consumer/bbc-processes/marketplace/updating-marketplace-category-maps.md)
          [Including And Excluding a Brand from a Marketplace](departments/ecommerce/consumer/bbc-processes/marketplace/including-and-excluding-a-brand-from-a-marketplace.md)
          [How to get facebook invoices](departments/ecommerce/consumer/bbc-processes/marketplace/how-to-get-facebook-invoices.md)
          [Send Free Items to KOLs or Giveaway Winners](departments/ecommerce/consumer/bbc-processes/marketplace/send-free-items-to-kols-or-giveaway-winners.md)
        [Marketing (BBC)](departments/ecommerce/consumer/bbc-processes/marketing-bbc/README.md)
          [Send Free Items to KOLs or Giveaway Winners](departments/ecommerce/consumer/bbc-processes/marketing-bbc/send-free-items-to-kols-or-giveaway-winners.md)
          [How to create ads in Creatopy](departments/ecommerce/consumer/bbc-processes/marketing-bbc/how-to-create-ads-in-creatopy.md)
          [How to Set up Combo Offers (Gift with Purchase)](departments/ecommerce/consumer/bbc-processes/marketing-bbc/how-to-set-up-combo-offers-gift-with-purchase.md)
          [Changing Announcement Bars on Site](departments/ecommerce/consumer/bbc-processes/marketing-bbc/changing-announcement-bars-on-site.md)
          [Back in stock emails](departments/ecommerce/consumer/bbc-processes/marketing-bbc/back-in-stock-emails.md)
          [How to create bundles in Opencart](departments/ecommerce/consumer/bbc-processes/marketing-bbc/how-to-create-bundles-in-opencart.md)
          [How to put products on sale (Special Discount)](departments/ecommerce/consumer/bbc-processes/marketing-bbc/how-to-put-products-on-sale-special-discount.md)
          [How to update the blog](departments/ecommerce/consumer/bbc-processes/marketing-bbc/how-to-update-the-blog.md)
      [Product Management](departments/ecommerce/consumer/product-management/README.md)
        [How to put product on Bulk Discount](departments/ecommerce/consumer/product-management/how-to-put-product-on-bulk-discount.md)
        [How to add products to Manufacturer Categories](departments/ecommerce/consumer/product-management/how-to-add-products-to-manufacturer-categories.md)
        [How to create a new brand/manufacturer](departments/ecommerce/consumer/product-management/how-to-create-a-new-brand-manufacturer.md)
        [How to find products without categories](departments/ecommerce/consumer/product-management/how-to-find-products-without-categories.md)
  [Finance](departments/finance/README.md)
    [Processing of MIS Invoices to Accounting](departments/finance/processing-of-mis-invoices-to-accounting.md)
    [Intercompany Pricing Rule](departments/finance/intercompany-pricing-rule.md)
    [Requesting of Approval for Charges](departments/finance/requesting-of-approval-for-charges.md)
  [HR](departments/hr/README.md)
    [Freelance to Full-time Employment Conversion - Guidelines](departments/hr/freelance-to-full-time-employment-conversion-guidelines.md)
    [Bloom & Grow Employee Off-boarding  Standard Operating Procedure](departments/hr/bloom-and-grow-employee-off-boarding-standard-operating-procedure.md)
    [2024 KPI System Login guide](departments/hr/2024-kpi-system-login-guide.md)
    [Streamlining Our Work From Home Policy for Greater Efficiency 2024](departments/hr/streamlining-our-work-from-home-policy-for-greater-efficiency-2024.md)
    [AU & NZ](departments/hr/au-and-nz/README.md)
      [Company Policies](departments/hr/au-and-nz/company-policies/README.md)
        [Marriage Leave – Australia](departments/hr/au-and-nz/company-policies/marriage-leave-australia.md)
      [Useful Forms](departments/hr/au-and-nz/useful-forms/README.md)
        [Change of Personal Particulars Form - B\&G](departments/hr/au-and-nz/useful-forms/change-of-personal-particulars-form-b-and-g.md)
        [Job Application Form - AU](departments/hr/au-and-nz/useful-forms/job-application-form-au.md)
        [B\&G Job Application Form - AU version 2](departments/hr/au-and-nz/useful-forms/b-and-g-job-application-form-au-version-2.md)
        [Overtime and Time In Lieu Form](departments/hr/au-and-nz/useful-forms/overtime-and-time-in-lieu-form.md)
        [Requisition for Recruitment](departments/hr/au-and-nz/useful-forms/requisition-for-recruitment.md)
        [Return to Work Interview - B\&G](departments/hr/au-and-nz/useful-forms/return-to-work-interview-b-and-g.md)
        [Staff Personal Record Form -AU](departments/hr/au-and-nz/useful-forms/staff-personal-record-form-au.md)
    [Global](departments/hr/global/README.md)
      [Change of Personal Details Form](departments/hr/global/change-of-personal-details-form.md)
      [Business Travel Insurance - Emergency Hotline](departments/hr/global/business-travel-insurance-emergency-hotline.md)
      [B\&G Group Business Travel Insurance Schedule - 2024 July 1-2025 June 30 (for staff)](departments/hr/global/b-and-g-group-business-travel-insurance-schedule-2024-july-1-2025-june-30-for-staff.md)
      [B\&G Group Business Travel Insurance Policy - 2024 July 1-2025 June 30](departments/hr/global/b-and-g-group-business-travel-insurance-policy-2024-july-1-2025-june-30.md)
      [Business Travel Package Insurance Claim Form](departments/hr/global/business-travel-package-insurance-claim-form.md)
      [Company Policies](departments/hr/global/company-policies/README.md)
        [Guideline to Managers & Supervisors- CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/global/company-policies/guideline-to-managers-and-supervisors-cn-hk-sg-my-id-29-sep-2022.md)
        [Grievance Policy & Procedures - CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/global/company-policies/grievance-policy-and-procedures-cn-hk-sg-my-id-29-sep-2022.md)
        [Birthday Leave  All Regions - Revised 2024 Mar](departments/hr/global/company-policies/birthday-leave-all-regions-revised-2024-mar.md)
        [Compassionate Leave – All Regions](departments/hr/global/company-policies/compassionate-leave-all-regions.md)
        [Exit Interviews Policy and Procedures – ALL REGIONS](departments/hr/global/company-policies/exit-interviews-policy-and-procedures-all-regions.md)
        [Grievances Policy and Procedures –All Regions](departments/hr/global/company-policies/grievances-policy-and-procedures-all-regions.md)
        [GUIDELINES FOR BUSINESS TRAVEL](departments/hr/global/company-policies/guidelines-for-business-travel.md)
        [Internet, e­‐mail and Social Media ­Policy and Procedures ‐ ALL REGIONS](departments/hr/global/company-policies/internet-e-mail-and-social-media-policy-and-procedures-all-regions.md)
        [Overtime and Compensatory Pay Policy and Procedures– ALL REGIONS](departments/hr/global/company-policies/overtime-and-compensatory-pay-policy-and-procedures-all-regions.md)
        [Staff Purchase Policy – All Regions (Revised 2024 Jun)](departments/hr/global/company-policies/staff-purchase-policy-all-regions-revised-2024-jun.md)
        [Work-From-Home Trial](departments/hr/global/company-policies/work-from-home-trial.md)
        [Business Travel Expense Policy Guideline (Global)](departments/hr/global/company-policies/business-travel-expense-policy-guideline-global.md)
        [BUSINESS TRAVEL EXPENSE POLICY GUIDELINE (GLOBAL)](departments/hr/global/company-policies/business-travel-expense-policy-guideline-global-1.md)
        [Policy Acknowledgement](departments/hr/global/company-policies/policy-acknowledgement.md)
        [Compassionate Leave – All Regions Except AU, NZ & CN](departments/hr/global/company-policies/compassionate-leave-all-regions-except-au-nz-and-cn.md)
    [HK](departments/hr/hk/README.md)
      [Company Policies](departments/hr/hk/company-policies/README.md)
        [Guideline to Managers & Supervisors- CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/hk/company-policies/guideline-to-managers-and-supervisors-cn-hk-sg-my-id-29-sep-2022.md)
        [Grievance Policy & Procedures - CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/hk/company-policies/grievance-policy-and-procedures-cn-hk-sg-my-id-29-sep-2022.md)
        [HR Announcement - Sick Leave Certificates](departments/hr/hk/company-policies/hr-announcement-sick-leave-certificates.md)
        [Adverse Weather Arrangements - HK](departments/hr/hk/company-policies/adverse-weather-arrangements-hk.md)
        [Flexible Working Hours Scheme –Hong Kong Office only](departments/hr/hk/company-policies/flexible-working-hours-scheme-hong-kong-office-only.md)
        [HK Office -Self Travelling Booking](departments/hr/hk/company-policies/hk-office-self-travelling-booking.md)
        [Housing Benefits Policy – HK](departments/hr/hk/company-policies/housing-benefits-policy-hk.md)
        [Marriage Leave – Hong Kong](departments/hr/hk/company-policies/marriage-leave-hong-kong.md)
        [Paternity Leave –Hong Kong](departments/hr/hk/company-policies/paternity-leave-hong-kong.md)
        [Sick Leave and Time Off Procedures- 2020 (HK)](departments/hr/hk/company-policies/sick-leave-and-time-off-procedures-2020-hk.md)
      [Photos](departments/hr/hk/photos.md)
      [Useful Forms](departments/hr/hk/useful-forms/README.md)
        [Change of Personal Particular Form - B\&G](departments/hr/hk/useful-forms/change-of-personal-particular-form-b-and-g.md)
        [Job Application Form - HK](departments/hr/hk/useful-forms/job-application-form-hk.md)
        [Job Application Form -HK version 2](departments/hr/hk/useful-forms/job-application-form-hk-version-2.md)
        [Leave Application Form - B\&G](departments/hr/hk/useful-forms/leave-application-form-b-and-g.md)
        [Overtime and Compensatory Leave Form - 2020](departments/hr/hk/useful-forms/overtime-and-compensatory-leave-form-2020.md)
        [Requisition for Recruitment](departments/hr/hk/useful-forms/requisition-for-recruitment.md)
        [Return to Work Interview - B\&G](departments/hr/hk/useful-forms/return-to-work-interview-b-and-g.md)
        [Staff Personal Record Form - HK](departments/hr/hk/useful-forms/staff-personal-record-form-hk.md)
        [Staff Personal Record Form - SEA](departments/hr/hk/useful-forms/staff-personal-record-form-sea.md)
    [ID](departments/hr/id/README.md)
      [Company Policies](departments/hr/id/company-policies/README.md)
        [Guideline to Managers & Supervisors- CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/id/company-policies/guideline-to-managers-and-supervisors-cn-hk-sg-my-id-29-sep-2022.md)
        [Grievance Policy & Procedures - CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/id/company-policies/grievance-policy-and-procedures-cn-hk-sg-my-id-29-sep-2022.md)
        [Medical Expenses Reimbursement – Indonesia](departments/hr/id/company-policies/medical-expenses-reimbursement-indonesia.md)
      [Useful Forms](departments/hr/id/useful-forms/README.md)
        [Change of Personal Particulars Form - B\&G](departments/hr/id/useful-forms/change-of-personal-particulars-form-b-and-g.md)
        [Job Application Form - ID](departments/hr/id/useful-forms/job-application-form-id.md)
        [Job Application Form -ID version 2](departments/hr/id/useful-forms/job-application-form-id-version-2.md)
        [Overtime and Compensatory Leave Form - 2024](departments/hr/id/useful-forms/overtime-and-compensatory-leave-form-2024.md)
        [Requisition for Recruitment](departments/hr/id/useful-forms/requisition-for-recruitment.md)
        [Return To Work Interview - B\&G](departments/hr/id/useful-forms/return-to-work-interview-b-and-g.md)
        [Staff Personal Record Form - SEA](departments/hr/id/useful-forms/staff-personal-record-form-sea.md)
    [MY](departments/hr/my/README.md)
      [Company Policies](departments/hr/my/company-policies/README.md)
        [Guideline to Managers & Supervisors- CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/my/company-policies/guideline-to-managers-and-supervisors-cn-hk-sg-my-id-29-sep-2022.md)
        [Grievance Policy & Procedures - CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/my/company-policies/grievance-policy-and-procedures-cn-hk-sg-my-id-29-sep-2022.md)
        [Marriage Leave –Malaysia](departments/hr/my/company-policies/marriage-leave-malaysia.md)
        [Medical Expenses Reimbursement –Malaysia](departments/hr/my/company-policies/medical-expenses-reimbursement-malaysia.md)
        [Paternity Leave –Malaysia](departments/hr/my/company-policies/paternity-leave-malaysia.md)
      [Useful Forms](departments/hr/my/useful-forms/README.md)
        [Change of Personal Particulars Form - B\&G](departments/hr/my/useful-forms/change-of-personal-particulars-form-b-and-g.md)
        [Job Application Form - MY](departments/hr/my/useful-forms/job-application-form-my.md)
        [Job Application Form -MY version 2](departments/hr/my/useful-forms/job-application-form-my-version-2.md)
        [Overtime and Compensatory Leave Form - 2020](departments/hr/my/useful-forms/overtime-and-compensatory-leave-form-2020.md)
        [Requisition for Recruitment](departments/hr/my/useful-forms/requisition-for-recruitment.md)
        [Return To Work Interview (RWI) - B\&G](departments/hr/my/useful-forms/return-to-work-interview-rwi-b-and-g.md)
        [Staff Personal Record Form - SEA](departments/hr/my/useful-forms/staff-personal-record-form-sea.md)
    [PRC](departments/hr/prc/README.md)
      [HR Forms](departments/hr/prc/hr-forms/README.md)
        [PIP FORM - CN](departments/hr/prc/hr-forms/pip-form-cn.md)
        [入职登记表](departments/hr/prc/hr-forms/ru-zhi-deng-ji-biao.md)
        [加班申請表 ﹣ CN](departments/hr/prc/hr-forms/jia-ban-shen-qing-biao-cn.md)
        [员工个人资料更改表](departments/hr/prc/hr-forms/yuan-gong-ge-ren-zi-liao-geng-gai-biao.md)
        [员工休假申请表-CN](departments/hr/prc/hr-forms/yuan-gong-xiu-jia-shen-qing-biao-cn.md)
        [求职申请表 -CN](departments/hr/prc/hr-forms/qiu-zhi-shen-qing-biao-cn.md)
      [HR Policy](departments/hr/prc/hr-policy/README.md)
        [B\&G China staff handbook](departments/hr/prc/hr-policy/b-and-g-china-staff-handbook.md)
        [Grievance Policy & Procedures - Guideline to Managers & Supervisors - CN](departments/hr/prc/hr-policy/grievance-policy-and-procedures-guideline-to-managers-and-supervisors-cn.md)
        [Grievances Policy and Procedure - CN, HK, SG, MY, ID - SC Version](departments/hr/prc/hr-policy/grievances-policy-and-procedure-cn-hk-sg-my-id-sc-version.md)
        [Work from Home Trial](departments/hr/prc/hr-policy/work-from-home-trial.md)
        [互聯網、電郵及各通訊平台使用政策及規章](departments/hr/prc/hr-policy/hu-lian-wang-dian-you-ji-ge-tong-xun-ping-tai-shi-yong-zheng-ce-ji-gui-zhang.md)
        [国内员工境内差旅规定](departments/hr/prc/hr-policy/guo-nei-yuan-gong-jing-nei-chalgui-ding.md)
        [员工境外差旅规定 (全球)](departments/hr/prc/hr-policy/yuan-gong-jing-wai-chalgui-ding-quan-qiu.md)
    [SG](departments/hr/sg/README.md)
      [Company Policies](departments/hr/sg/company-policies/README.md)
        [Guideline to Managers & Supervisors- CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/sg/company-policies/guideline-to-managers-and-supervisors-cn-hk-sg-my-id-29-sep-2022.md)
        [Grievance Policy & Procedures - CN, HK, SG, MY, ID (29 Sep 2022)](departments/hr/sg/company-policies/grievance-policy-and-procedures-cn-hk-sg-my-id-29-sep-2022.md)
        [Marriage Leave – SG](departments/hr/sg/company-policies/marriage-leave-sg.md)
        [Medical Expenses Reimbursement –Singapore](departments/hr/sg/company-policies/medical-expenses-reimbursement-singapore.md)
      [Useful Forms](departments/hr/sg/useful-forms/README.md)
        [Change of Personal Particulars Form](departments/hr/sg/useful-forms/change-of-personal-particulars-form.md)
        [Job Application Form - SG](departments/hr/sg/useful-forms/job-application-form-sg.md)
        [Job Application Form -SG version 2](departments/hr/sg/useful-forms/job-application-form-sg-version-2.md)
        [Overtime and Compensatory Leave Form - 2020](departments/hr/sg/useful-forms/overtime-and-compensatory-leave-form-2020.md)
        [Requisition for Recruitment](departments/hr/sg/useful-forms/requisition-for-recruitment.md)
        [Return To Work Interview (RWI) - B\&G](departments/hr/sg/useful-forms/return-to-work-interview-rwi-b-and-g.md)
        [Staff Personal Record Form - SEA](departments/hr/sg/useful-forms/staff-personal-record-form-sea.md)
  [MIS](departments/mis/README.md)
    [MIS Ticket Request](departments/mis/mis-ticket-request.md)
    [MIS Leaver Request](departments/mis/mis-leaver-request.md)
    [MIS Equipment/Software Request](departments/mis/mis-equipment-software-request.md)
    [MIS SOPs](departments/mis/mis-sops/README.md)
      [How to Manage MIS Invoices](departments/mis/mis-sops/how-to-manage-mis-invoices.md)
      [How to Update the MIS Amex Charges](departments/mis/mis-sops/how-to-update-the-mis-amex-charges.md)
      [NEW STAFF EQUIPMENT REQUEST](departments/mis/mis-sops/new-staff-equipment-request.md)
      [MIS Ticket Management Process](departments/mis/mis-sops/mis-ticket-management-process.md)
    [MIS Onboarding Process](departments/mis/mis-onboarding-process.md)
  [Operations](departments/operations/README.md)
    [Shopify](departments/operations/shopify.md)
    [NetSuite](departments/operations/netsuite/README.md)
      [How To Reopen Closed Purchase Orders](departments/operations/netsuite/how-to-reopen-closed-purchase-orders.md)
      [Transfer Order Script](departments/operations/netsuite/transfer-order-script.md)
      [Subsidiary Creation](departments/operations/netsuite/subsidiary-creation.md)
      [Stock Take SOP](departments/operations/netsuite/stock-take-sop.md)
      [Stock Audit Instruction Manual](departments/operations/netsuite/stock-audit-instruction-manual.md)
      [FEFO LOT Assignments Suite App](departments/operations/netsuite/fefo-lot-assignments-suite-app/README.md)
        [FEFO LOT Assignment Suite App](departments/operations/netsuite/fefo-lot-assignments-suite-app/fefo-lot-assignment-suite-app.md)
        [Creating FEFO Shelf Life Groups](departments/operations/netsuite/fefo-lot-assignments-suite-app/creating-fefo-shelf-life-groups.md)
        [Creating Commit Groups](departments/operations/netsuite/fefo-lot-assignments-suite-app/creating-commit-groups.md)
        [Creating Lot Numbered Items](departments/operations/netsuite/fefo-lot-assignments-suite-app/creating-lot-numbered-items.md)
        [Lot Assignments in Item Record](departments/operations/netsuite/fefo-lot-assignments-suite-app/lot-assignments-in-item-record.md)
        [Assigning Lots on Order Fulfilment](departments/operations/netsuite/fefo-lot-assignments-suite-app/assigning-lots-on-order-fulfilment.md)
        [FEFO Lot Assignments in Purchase Order](departments/operations/netsuite/fefo-lot-assignments-suite-app/fefo-lot-assignments-in-purchase-order.md)
        [FEFO in Intercompany Transaction](departments/operations/netsuite/fefo-lot-assignments-suite-app/fefo-in-intercompany-transaction.md)
      [How to close cancelled orders](departments/operations/netsuite/how-to-close-cancelled-orders.md)
      [Issue Return Authorization & Credit Note](departments/operations/netsuite/issue-return-authorization-and-credit-note.md)
      [Check on SO & CN status](departments/operations/netsuite/check-on-so-and-cn-status.md)
      [Creation of Transfer Orders for IND & Consignment Process](departments/operations/netsuite/creation-of-transfer-orders-for-ind-and-consignment-process.md)
      [Custom Fulfilment & Suffix R](departments/operations/netsuite/custom-fulfilment-and-suffix-r.md)
      [Daily Inventory, Custom Inventory Valuation Summary 3 & Inventory Activity Report by Date](departments/operations/netsuite/daily-inventory-custom-inventory-valuation-summary-3-and-inventory-activity-report-by-date.md)
      [Manual fulfilment of orders](departments/operations/netsuite/manual-fulfilment-of-orders.md)
      [To do Inventory Transfer (4 digit transfer)](departments/operations/netsuite/to-do-inventory-transfer-4-digit-transfer.md)
      [To create Sales Order & Edit or Remove items](departments/operations/netsuite/to-create-sales-order-and-edit-or-remove-items.md)
      [To do QC](departments/operations/netsuite/to-do-qc.md)
      [Jushuitan – Shopee Stores Order API Platform](departments/operations/netsuite/jushuitan-shopee-stores-order-api-platform.md)
      [SOP - Inbound Receiving Process](departments/operations/netsuite/sop-inbound-receiving-process.md)
      [SOP - Outbound Process](departments/operations/netsuite/sop-outbound-process.md)
      [SOP - SKU Master (New Creation)](departments/operations/netsuite/sop-sku-master-new-creation.md)
      [Supplier Folder Management - Operations](departments/operations/netsuite/supplier-folder-management-operations.md)
      [Managing Inter-company returns](departments/operations/netsuite/managing-inter-company-returns.md)
      [Warranty Return Policy - MY](departments/operations/netsuite/warranty-return-policy-my.md)
      [Warranty and Return Policy 保修及退货政策](departments/operations/netsuite/warranty-and-return-policy-bao-xiu-ji-tui-huo-zheng-ce.md)
      [Warranty and Return Policy](departments/operations/netsuite/warranty-and-return-policy.md)
      [SOP For Consignment Customers](departments/operations/netsuite/sop-for-consignment-customers.md)
      [Trade Show \ Event SOP](departments/operations/netsuite/trade-show-\-event-sop.md)
      [How to issue invoice by email from Netsuite](departments/operations/netsuite/how-to-issue-invoice-by-email-from-netsuite.md)
      [Picture Price List Download from Netsuite](departments/operations/netsuite/picture-price-list-download-from-netsuite.md)
      [一件代发业务退/换货流程（Netsuite系统）](departments/operations/netsuite/yi-jian-dai-fa-ye-wu-tui-huan-huo-liu-cheng-netsuite-xi-tong.md)
      [Stock Audit Instruction Manual](departments/operations/netsuite/stock-audit-instruction-manual-1.md)
      [Stock Take Standard Operating Procedures (SOP)](departments/operations/netsuite/stock-take-standard-operating-procedures-sop.md)
      [Warranty Return Policy](departments/operations/netsuite/warranty-return-policy.md)
      [B\&G GZ QC申请流程](departments/operations/netsuite/bg-gz-qc-shen-qing-liu-cheng.md)
      [Stock returned from Office to Warehouse](departments/operations/netsuite/stock-returned-from-office-to-warehouse.md)
      [Product Naming Protocol](departments/operations/netsuite/product-naming-protocol.md)
      [Bulk Fulfilment & Billing Generation for SO Transactions](departments/operations/netsuite/bulk-fulfilment-and-billing-generation-for-so-transactions.md)
      [Returns Process – Damaged/Faulty Returns](departments/operations/netsuite/returns-process-damaged-faulty-returns.md)
      [Set up Subsidiary Navigator](departments/operations/netsuite/set-up-subsidiary-navigator.md)
      [Returns Process SG/MY - Damaged/Faulty Returns](departments/operations/netsuite/returns-process-sg-my-damaged-faulty-returns.md)
      [Returns Process CN/HK – Damaged/Faulty Returns](departments/operations/netsuite/returns-process-cn-hk-damaged-faulty-returns.md)
      [Transfer Order CN sub-location Guide](departments/operations/netsuite/transfer-order-cn-sub-location-guide.md)
      [Sales Orders and Invoice Handling](departments/operations/netsuite/sales-orders-and-invoice-handling.md)
      [Consignment Operations Handling](departments/operations/netsuite/consignment-operations-handling.md)
      [Transfer Order Issuance](departments/operations/netsuite/transfer-order-issuance.md)
      [Marketing Orders and Credit Note Issuance](departments/operations/netsuite/marketing-orders-and-credit-note-issuance.md)
      [Credit Note/Memo Issuance](departments/operations/netsuite/credit-note-memo-issuance.md)
      [CUSTOMER COMPANY NAME CHANGE](departments/operations/netsuite/customer-company-name-change.md)
      [Searching for and Activating InActive SKUs](departments/operations/netsuite/searching-for-and-activating-inactive-skus.md)
      [How to Unlink CM (Credit memo) in NetSuite](departments/operations/netsuite/how-to-unlink-cm-credit-memo-in-netsuite.md)
    [China B\&G China Retail / Jushuitan Billing Procedures - Training Video, CSV files + SOP](departments/operations/china-b-and-g-china-retail-jushuitan-billing-procedures-training-video-csv-files-+-sop.md)
  [Purchasing](departments/purchasing/README.md)
    [Purchasing: New Product Set Up Process](departments/purchasing/purchasing-new-product-set-up-process.md)
  [Bheue](departments/bheue/README.md)
    [How to update the featured blog post](departments/bheue/how-to-update-the-featured-blog-post.md)
[PRODUCT DESIGN & MANUFACTURING](product-design-and-manufacturing/README.md)
  [Behue](product-design-and-manufacturing/behue.md)
  [Bubble](product-design-and-manufacturing/bubble.md)
  [Sourcing](product-design-and-manufacturing/sourcing.md)

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