NEW STAFF EQUIPMENT REQUEST

When a new staff is added to the company, HR will advise if there is a need for an equipment. The MIS Business Manager will have to check with Regional OPS team for equipment availability.\


Scenario 1: There is an existing unit that can be used, the MIS business manager will have to take the equipment’s Serial number and update the Asset Registry.

ISSS will be the one to set up the unit prior to the onboarding process.



Scenario 2: There is no existing equipment, a ticket will be created and will ask ISSS for recommendation.

The ticket will then be escalated to CIO for approval.

The MIS Business manager will arrange the purchase of the equipment and coordinate with the Ops Team. The invoice will be sent to accounting for processing.

ISSS will be the one to set up the unit prior to the onboarding process.



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EXISTING STAFF EQUIPMENT REPLACEMENT



A ticket needs to be submitted so ISSS can asses the existing unit.

Once ISSS confirms that a replacement is needed, The MIS Business Manager will check with the Regional Ops Team for an existing unit that can be used. \
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If there is no other unit, the ticket will be escalated to CIO for approval of a new Unit Purchase

The MIS Business manager will arrange the purchase of the equipment and coordinate with the Ops Team. The invoice will be sent to accounting for processing.

Once the unit arrives, ISSS will set up the unit and the ticket will be closed